Frequently Asked Questions

Custom order

What are the requirements for the design files or artwork to be engraved?
How big of an item can I have engraved?
What type of wood can you engrave?
What Materials Can you Laser Engrave?
I have an item that I want engraved, but I don't know what it's made of.
Can you do it?


Can I exchange an item by mail?
What happens if an item is damaged upon receiving it?
Returns with Free Shipping


What Shipping Methods Are Available?
Do You Ship Internationally?

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